RESERVATIONS: 020 8459 0777

ABOUT IONIAN & AEGEAN ISLAND HOLIDAYS

Pelion


Santorini Blue


Pelion Tzasteni


Ithaka


Myrtos

CONTACT US
Ionian & Aegean Island Holidays: tel. 020 8459 0777 or mail@ionianislandholidays.com
Olympia House, Armitage Road, London, NW11 8RQ, Fax. 020 8459 0444


UK OFFICE OPENING HOURS
Monday - Friday:
9.00am - 7.00pm
Saturday: 9.30am - 4.00pm
Sunday: 10.30am - 3.00pm (January to October)

ABOUT US
We are a small independent specialist tour operator offering exclusive holidays to the beautiful Greek Islands, our properties range from villas by the sea to villas with private swimming pools, apartments by the sea, apartments with swimming pools, boutique hotels, deluxe spa hotels and also family run pensions. We operate entirely to Greece & more specifically the Ionian Islands of Kefalonia, Ithaka, Lefkada, Meganisi, Paxos, Corfu and to the mainland Epiros coastline. In the Aegean we feature Skopelos, Alonissos, Skiathos and the mainland Pelion Peninsula.

The quintessential Greek Islands; hot sun, warm sea, shaded olive groves, historic monuments, ancient vine terraces, dramatic cliffs, the hum of cicadas and perhaps, most important of all, that timeless quality, uniquely Greek that is ‘Filoxenia’ or Friendship to Visitors.

OUR PHILOSOPHY
As a specialist and totally independent tour operator, we have a simple philosophy - “To provide quality holidays to the Greek Islands, backed by solid experience and a high level of customer care”.

Ionian and Aegean Island Holidays are part of that heritage. We love our islands, and are determined that their beauty, culture and tradition should not be changed irreversibly by inappropriate development. To this end, we have encouraged the sympathetic restoration of many of the old houses and villas and to fully support all initiatives that maintain this tradition.

It is equally important to us that the company should be very much a part of and contribute to the local economy to the benefit of all the islanders.

OUR SERVICE
We believe that people who book with Ionian Island Holidays will benefit from our experience, knowledge and the personal attention that we, as a small independent tour operator, can offer. When you contact our office in London, you will be speaking to an experienced and knowledgeable team who know the islands and the accommodation intimately.
To all our friends we thank you for your continued support, and, to all our new friends we thank you for the faith and trust that you have placed in us. We look forward to welcoming many of you back, and, for those who are choosing to travel with us for the first time, we hope that this brochure will be the start of a wonderful holiday.

AITO QUALITY CHARTER - Ionian and Aegean Island Holidays are members of AITO.
AITO Logo THE ASSOCIATION OF INDEPENDENT TOUR OPERATORS - AITO is the Association for independent and specialist holiday companies. Our members are usually owner-managed, strive to create high levels of professionalism and a shared concern for quality and personal service. The Association encourages the highest standards in all aspects of tour operating.

EXCLUSIVE MEMBERSHIP
AITO sets criteria regarding ownership, finance and quality which must be satisfied before new companies are admitted to membership. All members are required to adhere to a Code of Business Practice which encourages high operational standards and conduct.

FINANCIAL SECURITY
AITO members are required to protect money paid by customers to the member for any holiday sold under the AITO logo and to comply with UK Government Regulations in this respect. Members submit details of their bonding and guarantee arrangements to the Association on a regular basis.

ACCURATE BROCHURES and WEB SITES
All members do their utmost to ensure that all their brochures and other publications, print or electronic, clearly and accurately describe the holidays and services offered.

ACCURATE BROCHURES and WEB SITES
All members are committed to high standards of service and believe in regular and thorough training of employees. Members continually seek to review and improve their holidays. They listen to their customers and always welcome suggestions for improving standards.

MONITORING STANDARDS
AITO endeavours to monitor quality standards regularly. All customers should receive a post-holiday questionnaire the results of which are scrutinised by the Association.

RESPONSIBLE TOURISM
Responsible Tourism All members acknowledge the importance of AITO's Responsible Tourism guidelines, which recognise the social, economic and environmental responsibilities of tour operating.
Those demonstrating their achievements beyond the pure acceptance of this principle are recognised by the award of a star. Ionian and Aegean Island Holidays have achieved 2 Star Responcible Tourism Status.

CUSTOMER RELATIONS
All members endeavour to deal swiftly and fairly with any issues their customers may raise. In the unlikely event that a dispute between an AITO member and a customer cannot be settled amicably, AITO's Independent Dispute Settlement Service may be called upon by either side to bring the matter to a speedy and acceptable conclusion.
To contact the Association visit www.aito.co.uk or call 020 8744 9280.


YOUR SECURITY


ATOLATOL (Air Travel Organisers License 5853)
Ionian and Aegean Island Holidays are protected by the Air Travel Organisers License through the Civil Aviation Authority. This means that Ionian and Aegean Island Holidays provides you with complete financial protection. For further info visit www.atol.org.uk or phone 020 7453 6424.


ABTAABTA (The Association of British Travel Agents, ABTA W5804)
We are a Member of ABTA with membership number W5804. ABTA and ABTA members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.
For further information about ABTA, the Code of Conduct and the arbitration scheme available to you, or If you have a complaint, contact: ABTA, 30 Park Street,London, SE1 9EQ or www.abta.com.

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Voted 'Best Small Holiday Company to Hellenic Europe' at the British Travel Awards 2011, 2012 & 2013
Best Small Holiday Company
ABTA
AITO
ATOL
For your protection and total peace of mind, all of our holidays are fully protected through our ATOL, AITO, and ABTA bonding. The air holidays advertised are ATOL protected by the Civil Aviation Authority. Our ATOL number is 5853. Protection extends primarily to guests who book and pay in the United Kingdom.
ABTA number W5804. ABTA helps members and their customers by providing schemes of financial protection and a course of redress if something goes wrong.
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© Ionian Island Holidays Limited 2012. All rights reserved. Registered in England & Wales: 04352657
Registered address: Ionian & Aegean Island Holidays Limited, Olympia House, Armitage Road, London NW11 8RQ. Tel: 020 8459 0777